All of orders will be shipped via Royal Mail, shipping cost varies depends on your country. We cover most countries across the world, all orders over £100 are eligible to receive free shipping services:
Europe 1 （£9.90; 3-7 Business Days）
🇩🇰 Denmark
🇫🇷 France
🇩🇪 Germany
🇮🇪 Ireland
🇲🇨 Monaco
Europe 2 （£10.75; 3-7 Business Days）
🇨🇾 Cyprus
🇨🇿 Czechia
🇪🇪 Estonia
🇫🇮 Finland
🇬🇷 Greece
🇭🇺 Hungary
🇮🇹 Italy
🇱🇻 Latvia
🇱🇹 Lithuania
🇱🇺 Luxembourg
🇲🇹 Malta
🇳🇱 Netherlands
🇵🇱 Poland
🇵🇹 Portugal
🇷🇴 Romania
🇸🇰 Slovakia
🇸🇮 Slovenia
🇪🇸 Spain
🇸🇪 Sweden
Europe 3 （£12.30; 5-10 Business Days）
🇦🇲 Armenia
🇳🇴 Norway
🇨🇭 Switzerland
🇹🇷 Türkiye
🇧🇾 Belarus
🇬🇪 Georgia
🇬🇮 Gibraltar
🇮🇸 Iceland
🇲🇩 Moldova
🇷🇺 Russia
🇸🇲 San Marino
🇷🇸 Serbia
🇺🇦 Ukraine
🇻🇦 Vatican City
East Asia (£15.00; 7-12 Business Days):
🇨🇳 China Mainland
🇭🇰 HongKong
🇲🇴 Macao
🇹🇼 Taiwan
🇯🇵 Japan
🇰🇷 South Korean
🇲🇳 Mongolia
America & Oceania (£22.60; 5-12 Business Days):
🇺🇸 America
🇨🇦 Canada
🇦🇺 Australia
🇳🇿 New Zealand
Shipping charges for your order will be calculated and displayed at checkout.
You can track your order by entering your tracking number at the following link:
www.17track.net
We accept all Master Card, Visa Card for payment. In addition we also accept WeChat Pay and Alipay as mobile payment.
The policy varies depends on the country you are based in. You may check with your local custom's official website or e-mail our customer service for further information. (support@getrelx.com)
Customers purchasing products from our company need to understand and accept the following terms:
1. Due to logistics and transportation issues, we cannot guarantee that all orders will arrive on time. We will make every effort to ensure timely and safe delivery of products, but we are not responsible for delays, damages, losses, or other issues that occur during the shipping process.
2. We do not guarantee that all products will pass through customs duty-free. If the products are held at customs or require additional taxes, it is the customer’s responsibility to contact the relevant customs office and pay any applicable duties to collect the package.
3. Customers are responsible for understanding and complying with all laws and regulations of their country/region. We are not liable for any losses incurred due to the customer’s violation of local laws or regulations. If products are returned due to such violations, customers may choose to pay the additional shipping fees to have the products re-sent, or arrange for a partial refund after the products are returned to the UK warehouse, with the shipping fee (£15 per package) deducted.
4. We are not liable for any direct, indirect, incidental, special, punitive, or consequential damages arising from the use of our products.
5. If you purchase our products within mainland China, you are not allowed to sell or resell them within mainland China.
