All of orders will be shipped via Royal Mail, shipping cost varies depends on your country. We cover most countries across the world. And you should expect your delivery time as below:
- Europe: 3-7 working days
- Asia & America: 7-15 working days
You can track your order by entering your tracking number at the following link:
www.17track.net
We accept all Master Card, Visa Card for payment. In addition we also accept WeChat Pay for WeChat Users.
The policy varies depends on the country you are based in. You may check with your local custom's official website or e-mail our customer service for further information. (support@getrelx.com)
Customers who purchase our products need to understand and accept the following terms:
1. Due to logistics and transportation issues, we cannot guarantee that all orders will arrive on time. We will try our best to ensure the timely and safe delivery of the products, but we are not responsible for the whole, damaged, lost or other problems during transportation.
2. We do not guarantee that all products will pass through customs duty free. If the products are detained at the customs, or need to pay back tax, please contact the corresponding customs to collect the parcel mail by yourself.
3. Customers are responsible for knowing and complying with all laws and regulations in their countries. We are not responsible for any loss suffered by the customer due to violation of the laws and regulations of his/her country/region.
4. We are not liable for any direct, indirect, incidental, special, punitive or consequential damages arising out of the use of our products.
